mcdtoto Privacy Policy

This page describes what we collect when you use mcdtoto and how we keep that data protected. We operate our platform across supported jurisdictions where local law permits, and we handle your information according to applicable data-protection standards.

We at mcdtoto recognise that your privacy matters. When you register an account, deposit funds, place bets on Liga 1 or Piala AFF matches, play live-dealer tables, or use our sportsbook, you share personal details with us. This policy explains what we do with that information, who may access it, and what rights you have.

Our commitment is to keep your data secure, process it only for legitimate service purposes, and give you control over your account. Read on to understand our practices.

What we collect on mcdtoto

We collect information in several categories. When you register, we ask for your name, email address, phone number, date of birth, and residential address. We verify this data against government-issued identification (passport, national ID card, or driver's licence) as part of our account-verification process.

During deposit and withdrawal, we record your chosen payment method—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet. We store transaction amounts, timestamps, and the status of each request. We do not store your full payment credentials; our payment processors handle sensitive card or wallet data.

When you use mcdtoto, we log your activity: which games you play (Aviator, Sweet Bonanza, Gates of Olympus, live blackjack, roulette, baccarat, Dragon Tiger), which markets you view (football, esports, MotoGP, badminton), and your session duration. We also collect your IP address, device type, and browser information for security and fraud prevention.

How we use your data

We use your information to deliver our service: processing your account registration, verifying your identity, executing deposits and withdrawals, settling bets, and providing customer support. Our support team in multiple languages may access your account details to resolve disputes or answer questions about your account on mcdtoto.

We analyse aggregated, anonymised data to improve our platform—understanding which games are popular in Jakarta, Surabaya, or Bandung, or how users engage with Idul Fitri promotions. We do not sell your personal data to third parties for marketing.

We may share your information with payment processors, identity-verification vendors, and fraud-detection services. These partners operate under strict confidentiality agreements and process data only as instructed by us.

Your rights on mcdtoto

• Access: You may request a copy of all data we hold about you.
• Correction: If your name, address, or contact details are incorrect, you may update them in your account settings or contact our support team.
• Deletion: You may request account closure and data deletion, subject to legal retention requirements (e.g., anti-money-laundering records).
• Portability: You may ask us to export your transaction history in a standard format.

To exercise these rights, contact our support team via email or live chat. We aim to respond within standard business windows. Our support is available in English and local languages.

Data security and retention

We protect your data using industry-standard encryption (TLS/SSL) for data in transit and AES-256 encryption for data at rest. Our servers may sit outside your jurisdiction; we ensure they meet international security standards. We conduct regular security audits and maintain access logs.

We retain your account data for as long as your account is active. After closure, we keep transaction records for the period required by anti-money-laundering and tax regulations—typically 5–7 years. We delete other personal data within 90 days of account closure, unless legal obligations require longer retention.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Contact us about privacy

If you have questions about this policy, wish to exercise your rights, or believe we have mishandled your data, contact our support team. We maintain multiple contact channels: live chat (available during standard hours), email support, and account-recovery assistance for users locked out of their mcdtoto account.

We review and update this policy periodically to reflect changes in our service or applicable law. Material changes will be notified to you via email or a prominent notice on our platform.